Ordering and Shipping

we are there for you every step of the way with valuable advice and support

Order processing

Monday to Friday

continuously from 7:30 to 17:00 h.

Freight charges

Net value of the goods

in Germany up to 149 € carriage is unpaid, flat rate freight charges of 6,-€.
For a net value of 150,- € and more carriage is paid.

For any supplies made by night courier service carriage remains to be collected!

Freight charges for any goods to be shipped abroad or outside Germany are available on request.


 within 24 hours

(In Germany, other countries may vary.)

Customer Service

Customer service

Phone: +49 (0) 5062 - 902 2517
Fax: +49 (0) 5062 - 902 2537

E-Mail: kundendienst(at)grasdorf-rad.eu